FAQs

Please find below some of our most Frequently Asked Questions. 
If your question isn't answered, or if you would like to get in touch, please contact us at mylittlebutterfly.shop@gmail.com

Shipping during the christmas holidays?
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We will ship all orders after Thursday 20 december 2018 on Wednesday 2 january 2019. 

How much will shipping cost
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Europe: we offer a flat rate of €6.95 below any order of €150
Everything above is a free shipping. 

Internationally: we offer a flat rate of €15 below any order of €150
Everything above is a free shipping. 

For more information please view our Shipping information.

Can I change my order
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Yes, if you made any mistake please contact us at mylittlebutterfly.shop@gmail.com

How long will it take to receive my order
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If you place your order before 13 PM (europe zone) your order will be dispatched the same day. If not, your order will be dispatched the next business day.
Please check the Shipping for more information.

How can I track my item
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Once your order is dispatched you will receive your shipping confirmation and tracking details.

Do you offer returns
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Yes, we offer a 14 day returns on all items. You can find everyting on our return policy page. 

How can I use a gift or promo code
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Please go to Proceed To Checkout. You will find here the option to add your discound or promo code for your order.

Your question isn't answerd? Please contact us at mylittlebutterfly.shop@gmail.com